Running an online store is no joke – you’ve got orders flying in, customers asking questions, and a million things to keep track of. That’s where a good CRM (Customer Relationship Management) tool comes in. If you’re using WooCommerce, you need a CRM that plays nice with it, helps you manage customer data, and maybe even boosts your sales while you’re at it.
But let’s be real – not all CRMs are created equal. Some are clunky, some are crazy expensive, and others just don’t fit the way you work. We’ve done the work for you to save you from testing a dozen tools, and the 6 best WooCommerce CRMs that truly add value for eCommerce store owners are summarized below. There’s something for everyone, whether you are just starting or scaling. Let’s go!
1. Metrilo
If you want to move beyond just tracking orders and really understand your customers, Metrilo is the CRM for you. It’s like having a backstage pass to your shoppers’ minds – seeing what they love, what they ignore, and what makes them click “Buy.”
With detailed customer profiles, you get the full picture – past purchases, browsing habits, lifetime spend, and even personal notes you’ve added. Tag them, group them into segments, and tailor your marketing so it actually feels personal.
Metrilo’s complete customer database keeps everything in one place – every click, every cart addition, every order – so you’re never guessing who your buyers are. Plus, its smart segmentation helps you find hidden opportunities. Target high spenders who’ve gone quiet, reward loyal fans, or win back cart abandoners with the right message at the right time.
Key features of Metrilo are:
- Rich Customer Profiles – Dive deep into each shopper’s behavior with detailed profiles showing their order history, browsing activity, and lifetime spend. Automatically groups buyers for hyper-relevant campaigns.
- Full Purchase Journey Tracking: Tracks customer’s journey from first click to final purchase.
- Actionable Customer Database: Organize all store data for easy analysis and sales-driving strategies.
Pricing: Metrilo is priced at $199 per month. It offers a 14 day free trial.
2. HubSpot for WooCommerce
HubSpot’s CRM turns your WooCommerce data into sales-boosting power. It automatically syncs customer orders, browsing behavior, and abandoned carts – giving you a complete view of every shopper without the manual work.
The magic is the moment where HubSpot starts doing it’s thing with that data. Recover lost sales with automated abandoned cart emails, segment customers with hyper-targeted fields, and create ads that really convert on Facebook and Google. The email builder is intelligent, allowing for so much more than just a professional looking campaign. And with real-time analytics, we can easily see what’s driving revenue.
More than just a CRM, HubSpot acts as your always-on sales and marketing engine. It simplifies complex tasks – from tracking deals to optimizing ads – so you can focus on growing your store. Big-brand tools, made simple for WooCommerce sellers.
Notable features of HubSpot are:
- Smart WooCommerce Sync: Automatically imports customer orders, browsing history, and abandoned carts into unified profiles – no more manual data entry or missed opportunities.
- Abandoned Cart Savior: Identifies shoppers who left without buying and automatically triggers recovery emails to bring them back (and boost your revenue).
- Drag-and-Drop Marketing: Create pro-quality emails and ads in minutes using pre-built templates and HubSpot’s intuitive visual editor – no design skills needed.
- Deal Pipeline Power: Maps WooCommerce orders to sales stages, so you can track conversions at a glance and optimize your entire customer journey.
Pricing: HubSpot CRM is available for free. Its Premium version starts from $800 per month.
Looking to build a custom CRM for your WooCommerce store?
Reach out to WooCommerce Development services today!3. Drip
DRIP turns your WooCommerce data into smart marketing that sells. It analyzes customer behavior to create hyper-targeted segments, then automates personalized campaigns across email and onsite messages – so you reach the right people at the perfect moment.
Abandon cart rescues, product-laden emails and behavior-triggered workflows, are all key features that work cohesively in order to drive revenue on autopilot. All the while, clear analytics pint-point what exactly is driving sales, meaning you can focus on what is working.
Features of Drip are:
- Abandonment Autopilot: DRIP automatically recovers lost sales with smart workflows for abandoned carts and browsing sessions using proven WooCommerce templates.
- Embeds clickable products into emails.
- Displays relevant items based on customer behavior.
- AI-powered segmentation for targeted campaigns.
Pricing: Drip starts its pricing from $39 monthly.
4. Salesforce Connector for WordPress WooCommerce
This premium integration links your WooCommerce store to your Salesforce account and eliminates the need for manual data entry that can be so time-consuming. This integration will allow orders, customers, and products to sync automatically in real time to Salesforce. The connector allows full customization of field mapping so that Salesforce is always up to date with current activity in your WooCommerce store. Additional details like product images, tax rates, and price books will sync seamlessly.
Built for efficiency, the solution handles bulk transfers securely via REST API while supporting Salesforce Lightning’s interface. Choose what to sync and when – whether individual records or entire catalogs – with complete control over how data flows between systems.
For ecommerce businesses using Salesforce, this is the missing link that unifies store operations with CRM power. Enterprise-grade integration just got simple, no programming, just clever automation that keeps your sales pipeline up to date and your team focused on selling.
If you are having trouble setting up your Salesforce, you are welcome to seek expert advice from a WooCommerce Development company.
Notable features of Salesforce Connector are:
- Sync WooCommerce orders, customers, and products with Salesforce in real time.
- Flexible Account Management: Syncs customers as individual or business accounts.
- Bulk Data Migration: Effortlessly transfer entire product catalogs, customer databases, or historical orders to Salesforce in batches – ideal for onboarding or large stores.
- Flexible Account Management: Choose whether to sync customers as individual Person Accounts or
- Business Accounts in Salesforce to match your CRM structure.
- Secure & Lightning-Ready: Enterprise-grade OAuth 2.0 security with full Salesforce Lightning support – including click-through access to records from your WooCommerce dashboard.
Pricing: This CRM is available for free. Its premium version is priced at $499.
5. Agile CRM
Agile CRM combines everything online stores need into one complete platform: customer profiles with purchase history and behavior profiling, powerful segmentation, built-in invoicing, and detailed reporting. Agile CRM combines your customer data and turns it into actionable intelligence you can use to start selling smarter.
The real magic happens with its automation tools. You can create advanced campaigns based on customer behavior for things like abandoned carts, seasonal promotions, and personalized account follow-up. You can add to sales by converting more visitors into customers using exit intent popups and coupons targeted by segmentation, and real-time tracking lets you clearly see when customers are most engaged.
Perfect for growing stores, Agile CRM combines sales, marketing, and support tools in one simple platform. Get enterprise-level capabilities without the complexity – just more conversions and happier customers.
Some features of Agile CRM are:
- Get a complete view of customer activity, including purchases, browsing, social media, and support history.
- Automate campaigns based on cart abandonment, product views, or seasonal trends for smarter targeting.
- Conversion-Boosting Web Tools: Deploy exit-intent popups, personalized coupons, and smart forms that turn abandoning visitors into paying customers.
- Real-Time Engagement Radar: See product browsing and follow-up timing alerts.
Pricing: Agile CRM costs $14.99 per month.
6. Ninjodo
Struggling to manage leads and clients? Ninjodo is the CRM that helps service-based businesses work smarter, not harder. It’s like having a 24/7 assistant that captures leads, onboard clients, and even chases payments – so you can focus on delivering killer results.
Here’s the magic: Ninjodo automates your busywork. Custom forms snap up high-quality leads, while personalized payment pages nudge clients to pay faster – no extra tools needed. Plus, its intuitive dashboard keeps every project on track, so you always know who’s in your pipeline, what’s pending, and where to wow them next.
Features of Ninjodo are:
- Smart Lead Capture Forms: Automatically collect high-quality leads with customizable forms that gather all the right details – so you never miss a potential VIP client.
- Built-In Payment Magic: Skip the app-hopping! Generates professional payment pages for easy invoices and collections.
- Manages projects, deadlines, client progress.
- Boosts client engagement with automated follow-ups.
Pricing: Get Ninjo for $79 a month.
Wrapping Up!
Picking the right CRM can make or break your eCommerce game. Whether you need automated marketing (like DRIP), deep Salesforce integration, or simple customer management (hello, Metrilo), there’s a perfect fit for your store’s size and goals.
The best part? You don’t need to be a tech whiz to use these tools. Most come with pre-built workflows, smart analytics, and easy sync – so you can focus on growing sales, not managing data.
